Effective date: 8 September 2026
This Privacy Policy explains how Jonah Emmanuel and Excellence Academy (collectively, “we”, “us” or “our”) collect, use, store and share information when you visit jonahemmanuel.com, create an account, enrol in a course, purchase a product or service, submit a form, leave a comment, or otherwise interact with our website.
1. Who we are
Our website address is https://jonahemmanuel.com/. We provide educational content, courses, scholarship resources, books and related services.
2. Information we collect
Depending on how you use the website, we may collect:
- Identity and contact information: such as your name, email address, telephone number, billing address and other information you provide when registering, contacting us or placing an order.
- Account and educational information: such as your username, course enrolments, learning activity, progress and information submitted through student or instructor features.
- Order and transaction information: such as products or courses purchased, order value, payment status and transaction references. Payment-card and bank information may be collected and processed directly by the relevant payment provider under its own privacy policy.
- Communications: messages sent through contact forms, email, support channels, comments or reviews.
- Technical and usage information: such as your IP address, browser type, device information, pages visited, referring pages, approximate location, cookies and similar technologies.
3. How we use your information
We may use personal information to:
- create and manage user accounts;
- deliver courses, digital products, books and other services;
- process orders, confirm payments and provide customer support;
- respond to enquiries, comments and requests;
- send service messages and, where permitted, educational or promotional communications;
- maintain website security, prevent fraud and diagnose technical problems;
- understand website usage and improve our content, products and services;
- comply with legal, tax, accounting and regulatory obligations; and
- establish, exercise or defend legal claims.
4. Legal bases for processing
Where applicable law requires a legal basis, we process information because it is necessary to perform a contract with you, comply with a legal obligation, pursue our legitimate interests in operating and improving the website, protect users and the business, or because you have provided consent. You may withdraw consent where processing depends on consent, without affecting processing that occurred before withdrawal.
5. Cookies and similar technologies
We use cookies and similar technologies to keep the website functioning, remember preferences, support account and shopping-cart features, measure performance, understand usage and, where enabled, deliver advertising. Some cookies are essential, while analytics and advertising cookies may require your consent depending on your location.
You can control cookies through your browser settings and any consent controls displayed on the website. Disabling essential cookies may prevent some account, course, cart or checkout features from working correctly.
6. Google advertising and analytics
We may use Google services, including Google Analytics and Google AdSense. Third-party vendors, including Google, may use cookies to serve ads based on a user’s previous visits to this website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads based on visits to this website and other sites on the Internet.
Users may opt out of personalised advertising through Google Ads Settings. Users may also learn about choices offered by other advertising providers at YourAdChoices. Where required, we will request consent before using non-essential advertising or analytics cookies.
7. Payments and service providers
We use third-party providers to help operate the website and deliver services. These may include website hosting, WordPress and WooCommerce extensions, learning-management tools, email and communications providers, analytics services, security services, payment processors such as Paystack, and professional advisers. These providers may process information only for their services, under their own terms and privacy policies, or as otherwise permitted by law.
We do not sell personal information. We may disclose information where required by law, to protect rights and safety, in connection with a business reorganisation, or to providers that support our operations.
8. Comments, reviews and uploaded content
If you leave a comment or review, we may collect the information entered in the form together with technical information used to help detect spam and abuse. Information you choose to publish may be visible to other visitors. If you upload a profile image or other content, avoid including information you do not want to make public.
9. Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining transaction and educational records, resolving disputes, enforcing agreements and meeting legal, tax or accounting requirements. Retention periods vary according to the type of information and the reason it was collected.
10. Security
We use reasonable administrative and technical safeguards designed to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential and notifying us if you suspect unauthorised access.
11. International processing
Some service providers may process information in countries other than the country where you live. Where required, we take reasonable steps to use appropriate safeguards for international transfers.
12. Age requirement
This website and its courses, accounts, purchases and other services are intended only for individuals aged 18 or older. You must be at least 18 to create an account, enrol in a course, submit personal information or make a purchase. By doing so, you confirm that you meet this age requirement.
We do not knowingly collect or process personal information from anyone under 18. If we learn that a person under 18 has provided personal information, we will take reasonable steps to delete it and close the associated account. If you believe this has occurred, please contact us.
13. Your rights and choices
Depending on your location, you may have the right to request access to, correction of, deletion of, restriction of, or a copy of your personal information, and to object to certain processing. You may also withdraw marketing consent or unsubscribe using the link in a promotional email. These rights may be limited where we must retain information for legal, security or transactional reasons.
14. External links
Our website may link to third-party websites, social networks, payment pages or video platforms. We are not responsible for the privacy practices of those third parties. Review their privacy policies before providing personal information.
15. Changes to this policy
We may update this Privacy Policy to reflect changes in our services, technology or legal obligations. The revised version will be posted on this page with a new effective date.
16. Contact us
For questions or privacy requests, email emmanueljonah956@gmail.com or use our Contact Us page.